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Policy of Quality & the Environment
 

Policy of Quality & the Environment

 


During 2010 X-TRACT LOGISTICS implemented the integrated management system with the purpose of the satisfaction of its customers, and in order to fullfil the established requirements of the management system.

 

Motivated by continuous improvement, the management department decided to voluntarily register with the standard UNE-EN-ISO 14001: 04 "Environmental management systems" and its "Specifications and guidelines for its use" and to integrate the requirements into a single integrated management system."

For this reason, we have developed a policy of quality and environmental awareness appropriate to the nature, magnitude and environmental impacts of our activities and services. The main pillars of the policy are:

 

  • Staff must be aware of the difficulties of understanding international transport by our clients, therefore we bring our expertise of international transport to you.
  • Enhance the activities and projects of total logistics among the various offices of the group in order to achieve greater competitiveness.
  • The management is committed to fulfill and to make available to staff all the necessary means of the fulfillment of these aspirations and the requirements of the standard UNE-EN ISO 9001:2008.
  • Make use of the results and tools for the continuous improvement of the effectiveness of the quality system and of its offered service characteristics through the establishment of measurement indicators and measurable and consistent objectives OF this policy.
  • Carry out periodic reviews of the system, policy, objectives and methods to ensure its correct adaptation in both standard and operational performance.
  • To meet legal and regulatory requirements applicable to activities that X-TRACT LOGISTICS carries out with its partners.
  • Establish the necessary communication channels so that the policy and objectives of quality and the environment are known and understood at all levels of the Organization and are available to the personnel concerned.
  • Make a commitment to the prevention and minimization of pollution, and compliance with the laws and regulations of applicable environmental and quality policy along with other requirements of the organisation.

 

The management and all staff at X-TRACT LOGISTICS require the strong commitment to meet client needs, and the application of the criteria set up in this policy.

 



Our main value is customer service, that is what makes us different from the competitors.

 

In order to meet above requirements, QUALITY MANUAL, PROCEDURES, WORK INSTRUCTIONS, as well as FORMATS and RECORDS wil be include in a management system and will be known by all staff. The results of the company management will be documented to be analyzed and to ensure continuous improvement of our services.



Logos ISO 9000 y 14000

LEGAL INFORMATION


PRIVACY POLICY

Through this press release X-TRACT LOGISTICS, S.L.U. With address in C / ESTRELLA POLAR Nº15 03007 ALICANTE (SPAIN) +34 902 555 561 makes known to consumers and users of the WWW.XTRACTLOGISTICS.COM website its policy of protection of personal data, so that users determine freely And voluntarily if they wish to facilitate X-TRACT LOGISTICS, SLU The personal data required for the provision of services (services provided by the web) that have previously requested by any means, and answering queries, on the occasion of the subscription, registration or completion of any online data form.

X-TRACT LOGISTICS, S.L.U., reserves the right to modify this Privacy Policy to keep it in line with current data protection legislation. In such cases, X-TRACT LOGISTICS, S.L.U. Will announce on this website the changes introduced with reasonable anticipation of its implementation.

The visit to this website does not imply that the user is obliged to provide any information about it. In the event that the user provides any personal information, the data collected on this website will be treated in a fair and lawful manner, subject at all times to the principles and rights set forth in Organic Law 15/1999, of 13 December, of Personal Data Protection (LOPD), and other development regulations.


THE RIGHT OF INFORMATION

In accordance with Art.5 of the LOPD we inform you that the data you provide will become part of the X-TRACT LOGISTICS, SLU file, being registered in the General Registry of Data Protection, being the sole recipient of The information provided. The purpose of the treatment will be the management of the office with our portfolio of clients to be able to render the service contracted and the collection of the same, make budgets and send commercial communications by any means (postal or electronic) about the various products and services provided by this Company, expressly consenting to it. The person responsible for the file is X-TRACT LOGISTICS, S.L.U. Which has its address at C / ESTRELLA POLAR Nº 15 03007 ALICANTE (SPAIN) +34 902 555 561, being able to exercise its rights of access, rectification, cancellation and opposition by writing to the previous address with the requirements contemplated in Instruction 1/2000, Of 1 December, of the Spanish Data Protection Agency, regarding the exercise of the aforementioned rights, or personally at our headquarters accrediting its identity.

At the time of collecting the data will indicate the voluntary or mandatory nature of the data being collected. The refusal to provide the data qualified as mandatory will suppose the impossibility of providing the product or service object of contracting. The user who provides his data must keep it up to date and communicate to the person responsible for the file any changes in his data. The user who provides personal data about another person, should himself, if appropriate, inform the holder of the data of what is established in this Privacy Policy.


INFORMED CONSENT

Consequently, users who provide personal data on this website agree unequivocally to incorporate them into the automated file Customers for which X-TRACT LOGISTICS, S.L.U. For the purposes specifically determined above.


THE PRINCIPLE OF QUALITY OF DATA

The personal data provided by the users will be accurate and updated so that they respond truthfully to the current situation of the affected. Therefore, the user must respond of the veracity and certainty of the personal data supplied and communicate any changes of the same that occur in a future. X-TRACT LOGISTICS, S.L.U. Will proceed to the cancellation of the personal data collected when they are no longer necessary or relevant for the purpose for which they have been collected or registered. The cancellation will result in the blocking of the data, being only available to the Public Administrations, Judges and Tribunals, for the attention of the possible responsibilities born of the treatment, during the period of prescription of these. Once this deadline has expired, your personal data will be deleted.


THE DATA SECURITY PRINCIPLE

personnel and to prevent its alteration, loss, treatment or unauthorized access. The level of security adopted is in line with the nature of the personal data provided.


THE USE OF COOKIES

Cookies are small data files or set of characters that are stored on the hard disk or temporary memory of the user's computer when accessing the pages of certain websites. They are used so that the server accessed can know the preferences of the user when it is connected again. Access to this website may involve the use of cookies, which will have the purpose of facilitating the online purchase process of the products or services offered, and serve advertising or certain contents or legal information of interest to the user. Cookies used can not read cookie files created by other providers. The user has the possibility to configure his browser to be warned on the screen of the reception of cookies and to prevent the installation of cookies on his hard disk. For this, the user must consult the instructions and manuals of his navigator to extend this information. No cookie allows you to extract information from the user's hard drive or access personal information. They simply associate the browser of a certain computer with an anonymous code. The only way for a user's private information to be part of a cookie file is for the user to personally give that information to the server. The sending of commercial communications via e-mail or other means of equivalent electronic communication. Since the user's e-mail address is a personal data when he / she can identify him / her, by collecting them on the online data form the user expressly authorizes X-TRACT LOGISTICS, S.L.U. Its treatment for the sending of commercial or promotional communications concerning the products or services provided by this Company. These communications will be preceded by the word advertising at the beginning of the message and will clearly identify X-TRACT LOGISTICS, S.L.U. However, you may at any time revoke your consent for the receipt of commercial communications by simply notifying our email address (Company E-mail or link to the) or by calling +34 902 555 561.